What you'll learn
✓ The service professional: standards, grooming and mise-en-place ✓ Glassware and laying the cover ✓ Trays, plates and carrying safely ✓ The sequence of service ✓ Opening still and sparkling wine, pouring and serving temperatures ✓ Service flow, guest experience and upselling
Highlight #1
Describe a key feature that sets you apart, solves a problem, or adds value to your users.
Highlight #2
Describe a key feature that sets you apart, solves a problem, or adds value to your users.
Highlight #3
Describe a key feature that sets you apart, solves a problem, or adds value to your users.
Who it's for
Servers, bartenders, hosts, banquet staff and anyone in front-of-house who wants to serve with confidence. Managers: a ready-made service module for your team. Certified Hospitality Hero™ is a nice warm-up but not required.
Curriculum
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Welcome to Certified Service Explorer™
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About your educator
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Your Table Service Checklist
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Lesson notes: The Service Professional
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Chapter check: The Service Professional
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Lesson notes: Glassware and the Cover
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Chapter check: Glassware and the Cover
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Lesson notes: Trays, Plates and Carrying
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Chapter check: Trays, Plates and Carrying
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Lesson notes: The Sequence of Service
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Chapter check: The Sequence of Service
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Lesson notes: Opening Still and Sparkling Wine
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Chapter check: Opening Still and Sparkling Wine
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Lesson notes: Pouring, Temperature and Beverage Service
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Chapter check: Pouring, Temperature and Beverage Service
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Lesson notes: Service Flow, Guest Experience and Upselling
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Chapter check: Service Flow, Guest Experience and Upselling
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Final review: ten facts
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Final exam
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Your certificate: Certified Service Explorer™
Pass the final exam and you receive your Certified Service Explorer™ certificate, signed by Christian Esser, Director of Education, Academy of Wine & Spirits. Add it to your CV and LinkedIn profile and show guests and employers what you know.
Meet your educator: Christian Esser
Christian Esser is the founder and Director of Education of the Academy of Wine & Spirits, winner of two LUXlife Hospitality Awards 2026 (Caribbean & USA): Best Luxury Beverage Education Provider and Hospitality Training Excellence Award. A Wine, Spirits & Sake Educator with formal training in viticulture and winemaking, he brings 20+ years of experience across 43 countries. He founded The Rum Ambassador, the first international rum certification, with WIRSPA, and led wine programmes at Grand Old House, Ortanique and Cayman Spirits Co. Liquid Lively Fun
Award-winning education
LUXlife Hospitality Awards 2026 · Caribbean & USA ★ Best Luxury Beverage Education Provider 2026 ★ Hospitality Training Excellence Award 2026
Frequently asked questions
How long do I have access? Six months (183 days) from the day you enroll, so you can study at your own pace and come back to revise. Can I start anytime? Yes. The course is 100% online and self-paced: start the moment you enroll and study on any device, whenever it suits you. It takes about 3–4 hours in total, in short modules you can finish one at a time. What language is it in? The course is taught online in English. What do I need? Any device with internet, and the printable AWS Table Service Checklist included in the course. Practising with a tray, a wine glass and a bottle at home or at work helps. How does the exam work? A short, ungraded check after each module, then a 30-question final exam. Score 70% or more to pass; you have two attempts. Questions? Email [email protected] or call +1 (345) 938 0458. We are happy to help, including group bookings for teams.
Liquid Lively Fun
Seven modules, real-world skills, one certificate. Study at your own pace for six months. Questions? [email protected] · +1 (345) 938 0458
$95.00